Refund policy

Return and Refund Policy

Thank you for shopping at Wave Wear. Our return policy is designed to ensure complete customer satisfaction while accounting for the unique nature of custom print-on-demand manufacturing.

Overview

All of our garments are printed on demand upon placement of your order. As a result, we generally do not accept returns for buyer's remorse or incorrect size selections. However, we guarantee full resolution for any manufacturing defects or fulfillment errors.

Defective or Damaged Products

We take pride in our quality control. In the rare event that your product arrives damaged or with printing flaws, please notify us within 30 calendar days from the delivery date.

To initiate a claim, please provide:

Your original Order Number.
Clear photos showing the damage or misprint.
A brief description of the issue.

Upon verification, we will issue a replacement at no additional cost or process a full refund to your original payment method.

Cancellations and Order Modifications

Orders are automatically routed to our printing facilities shortly after checkout. You may request cancellation or modification within 6 hours of purchase. Requests submitted after this window cannot be accommodated once fulfillment has commenced.